The transaction at the Lucky counter goes down
like a medium-risk drug deal. No prescriptions
necessary. Items all displayed in cut out shelves lining the medium-sized
dusty room. Room doesn’t smell bad, but not quite right either.
Other customers/users are present and scattered, looking up at the walls as if
they reading information off of a large airport flight arrival and departure
board. They appear as if they want to make sure that they get the information
on the board exactly right but the information is voluminous and tightly
ordered. Most of the customers are casual but some look worried as if
they may not reach their destination. Some squint.
“Rescue,” the people behind the counter say,
almost in unison, as I walk through the door.
“What’s up,” I say, “You got Mefloquine and
regular insulin?”
The products quickly appear in front of me.
The Mefloquine from the wall. The insulin from a room in the back.
“The insulin was kept cold, right?” I ask,
opening the box.
“Naturally,” the man says, “refrigerated but not
frozen.”
“You sure these medicines work?” I ask
“They work,” the man says, “we only carry
medicines that work.”
“Right,” I say.
The man behind the counter gives me a $5 discount
because he “likes me”, knows I will be back and knows that I help run an
organization that buys almost a million dollars of drugs a year. While
the transaction goes down, a man next to me is being handed a variety of
different eye drops-- one for red eyes, another an antibiotic, another for
itchiness. The combination doesn’t make sense and I can’t help but
intervene. In essence the man thinks that he has something in his right
eye, but after looking, it appears that whatever was there is now gone. I
tell the man that the object might have scratched his eye making it feel like something
is in it still. I recommend that he flush his eye with a bottle of clean
water at home and watch and wait for a day. If there is increasing
redness in the eye or any pus development he can always come back for the
antibiotic drop which costs $15, which I can tell from the crumbled singles on
the counter in front of him that the man doesn’t have. He repeats the
information and thanks me.
As the man leaves, I turn to the pharmacy
manager, an amiable mellow Lebanese man standing at the other side of
the room, “Sorry for hurting business,” I say.
“No problem,” the manager says, “we are here for
the customers. We don’t want our customers to have medicines they don’t
need. He can always come back. We are open 24 hours a day.”
“Cool,” I say.